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Privacy Policy

1. Information we collect

When you contact us, book a conversation, or engage Lūma for coaching, we collect information you provide directly, such as your name, email address, phone number, and details about your situation. We also collect basic usage data through cookies and analytics, such as pages visited and general location.

2. How we use your information

  • To respond to inquiries and schedule conversations
  • To deliver coaching services to active clients
  • To maintain business and accounting records
  • To send occasional updates, if you opt in, with an option to unsubscribe at any time

3. Third-party service providers

We use third-party tools to operate this site and our scheduling, including Calendly for booking and Squarespace for website hosting. These providers process information according to their own privacy policies, and we encourage you to review them.

4. Cookies and tracking technologies

This site may use cookies and similar technologies for basic analytics. You can control or disable cookies through your browser settings. This site does not currently respond to "Do Not Track" browser signals.

5. Data sharing

We do not sell or rent your personal information. We share information only with the service providers needed to operate this site and deliver coaching services, or when required by law.

6. Data security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's privacy

This website and our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18.

8. California privacy rights (CCPA)

California residents have the right under the California Consumer Privacy Act to know what personal information we have collected, to request deletion of that information, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising. You will not be discriminated against for exercising these rights. To submit a request, contact Brendan@LumaCoach.com. We may need to verify your identity before processing certain requests. You may also designate an authorized agent to make a request on your behalf.

9. Data retention

We retain client and contact information for as long as needed to provide services and to meet legal, tax, and accounting obligations, after which it is deleted or anonymized.

10. Changes to this policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact

Questions about this policy, or requests regarding your personal information, can be sent to Brendan@LumaCoach.com.

Lūma Coach, LLC — Coaching for clarity, discipline, and execution
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